General inquiries regarding yourpay products
YOURPAY is electronic money that can be used to make financial transactions through the Yourpay application on your mobile phone.
YOURPAY account can be done by filling in:
The Verification Code or OTP Code is a code consisting of a unique 6 digit number that will be sent to the mobile number registered via SMS or the WhatsApp application.
If you don't get an OTP Code, do the following below:
YOURPAY balance can be topped up through banks, domestic and foreign agents, alfamart and alfamidi.
To find out how to top up your balance to the YOURPAY application, you can see it in the Top Up Balance menu on then TUTORIALpage
Currently you can withdraw your YOURPAY balance via:
To find out how to pay for the purchase at Alfamart, you can visit the TUTORIAL page in the 'Pay Shopping' section then 'Pay Shopping at Alfamart'.
To find out how to purchase credit and electricity tokens, you can visit the TUTORIAL page in the 'Purchase & Pay Bills' section then 'Purchase Credit and Tokens in the App'.
To find out how to pay for BPJS Kesehatan bills, you can visit the TUTORIAL page in the 'Purchase & Pay Bills' section then 'Pay BPJS Bills'.
To find out how to pay PLN bills, you can visit the TUTORIAL page in the 'Buy & Pay Bills' section then 'Pay PLN Bills'.
To find out how to pay PDAM bills, you can visit the TUTORIAL page in the 'Purchase & Pay Bills' section then 'Pay PDAM Bills'.
To find out how to pay installments, you can visit the TUTORIAL page in the 'Purchase & Pay Bills' then 'Pay Installments'.
To find out how to pay zakat and donation, you can visit the TUTORIAL page under 'Zakat & Donation' then 'Pay Zakat & Donation'.
To view transaction history, the method is:
The maximum transaction in a month is IDR 20,000,000 (twenty million rupiah).
Following are the service fees for the YOURPAY application
|Top Up Balance||Rp. 5.000|
|Transfer from bank to application||Rp. 5.000|
|Transfer from application to bank||Rp. 10.000|
|Transfer between applications by country||Rp. 0|
|Transfer among applications from different countries||Rp. 5.000|
On the main page of YOURPAY app, tap the 'Help' menu (lower right corner), then select 'Chat Admin' or view 'Video Tutorials'.
You can also contact YOURPAY customer service at 0813 8888 7860 or 0819 4953 5415. Apart from the two numbers, it is certain that it is not YOURPAY.
YOURPAY already has a license from Bank Indonesia under the name PT Rpay Finansial Digital Indonesia.
Put a PIN on the YOURPAY application. Make sure the PIN is not a sequential number (123456) or a repeating number (111111).